Our story
Sewing machine repair by mail.
Bobbin and Fix started with a closet full of broken machines. A grandmother’s Singer that hadn’t stitched in fifteen years. A Bernina someone had been meaning to get fixed since before the pandemic. A Brother that skipped every third stitch and was shoved under a craft table, waiting.
“I love this machine, I just don’t know where to take it.” The old-school repair shops were disappearing. The ones that remained were hard to find, harder to reach, and often booked weeks out. Meanwhile the machines — and the projects they held up — sat quiet.
So we built the thing we wanted to exist. You tell us what’s wrong, we send a courier, and a trusted technician in your area handles the rest. You never have to interact with anyone but us. One brand, one promise, and a machine that comes back running like the day you fell in love with it.
We believe a good sewing machine is worth saving. We believe in the people who still make things with their hands — quilts, costumes, curtains, clothes for grandkids — and in the craft of the technicians who know how to bring those machines back to life. Our job is to get the two back together.
Modern tools, old-fashioned care.
Why we built this
We kept hearing the same thing: “I love this machine, I just don’t know where to take it.” The old repair shops were disappearing. The ones still open were hard to reach, weeks out, and impossible to get a straight answer from. No updates, no firm pricing, no accountability. Machines went in and customers waited.
So we built something different. Not just a repair service — a repair experience designed around the customer. You know the price before we start. You get updates at every step. If you don’t like the quote, your machine comes back free. One company, one standard, coast to coast.
What we stand for
Our promises
- 1
Transparent pricing
You know the price before we start. No surprises, no haggling, no hidden fees.
- 2
Updates at every step
From pickup to diagnosis to delivery, you always know where your machine is and what’s happening.
- 3
Risk-free guarantee
Don’t like the quote? Your machine comes back free — no questions asked.
Our mission
Our mission
We believe a good sewing machine is worth saving. We believe in the people who still make things with their hands — and in the technicians who know how to bring those machines back to life. Our job is to get the two back together.
Modern tools, old-fashioned care.
Work with us
We’re building a national network of skilled repair technicians. If you know machines inside out, we’d love to talk.
Ready to get your machine fixed?
Firm quote before any work starts. Updates at every step. Don’t like the quote? We return your machine free — no questions asked.